H10 Tenerife Playa

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About the property

H10 Tenerife Playa is set opposite Martiánez Lake and just 50 metres from the sea, in Puerto De La Cruz. This stylish hotel features 2 restaurants and an outdoor pool. All rooms at the Tenerife Playa are bright and air conditioned. Each room has a TV and a fully equipped bathroom. Overlooking the sea, the Tenerife Playa’s El Drago restaurant features live show cooking, while El Lagar offers poolside dining. Guests can enjoy a drink on the terrace, or at the El Tinerfe bar. On the top floor, there is Despacio Beauty Center Wellness center including a fitness centre and a sundeck. Massages services, sauna and jet showers are available at an extra cost. The Playa is just 10 minutes’ walk from the centre of Puerto De La Cruz and 2 km from the nearest golf course. Mount Teide National Park can be reached in 40 minutes, by car.

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Popularity

8.1

Very good

General

4199

Tripadvisor 8/10

2835

Booking 8.3/10

951

Expedia 8/10

413

Main services

Wi-fi

Beach hotels

Wheelchair-accessible

24-hour reception

Included services

Wi-fi

* Some services may carry an extra charge.

Guest reviews

8/10 Very good

Cleanliness8.2/10

Staff and Service8.4/10

Amenities8.4/10

Property conditions and facilities7.6/10

Location9/10

Neighborhood9/10

8 / 10

Caroline

Great staff - not entirely 4 star

The majority of staff were really helpful and kind and added to my solo visit. Despite mynoriginal booking needsbbeing clear and speaking in advance with the hotels reservations i was given a room on the 8th floor with mainly a street view on arrival. It was late so i took it. The next i day moved to suit my needs and disabilities. The room was comfortable, but i had to get my AC fixed. Despite being all inclusive it did not include tea/coffee etc in the room and i had to pay extra for this. The pool area is very nice and kept well. The pool bar is welcoming. However the all inclusive food offering is not good. It's all chicken nuggets, chips and burgers. A side salad is the only healthy option. There are different menus for different classes of guests. The food in the buffet was decent, but again the healthy options for lunch and dinner were from the grill and salad. A lot of food was deep fried or in rich sauces. So hard for us on a healthy eating regime. Breakfast dud provide a reasonable selection of healthy food. The location was excellent along the seafront. These was music/entertainment most evenings in the bar area. The hotel doesn't provide a transfer service. A taxi from/to the South Airport is €140 each way.

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29 Jan 2025

8 / 10

NAOMI

Enjoyed my time here! The staff were kind, informative and helpful throughout my stay.

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21 Jan 2025

10 / 10

James

Great hotel right in the centre of Puerto de la Cruz, my room had a sea view & balcony overlooking the lido which was nice. I lost my mobile in a taxi and the reception staff (who are very friendly!) phoned the local taxi company and got it back for me which I wouldn't have been able to do on my own as the taxi company only speaks Spanish so I am very grateful for this. Would recommend this hotel.

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18 Jan 2025

10 / 10

Andrea

Excellent hotel with an excelent staff. Great food, great location.

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12 Jan 2025

Information about the area

Puerto de la Cruz - Tenerife Norte, Spain

Puerto de la Cruz is a region situated on the north of the island of Tenerife. Declared of Tourist Interest in 1955, it brings together in attractive harmony both the traditional architecture of the island and the modernity. The coastal area contains several of the city's main attractions, such as the old harbor, the promenade and the Lago Martiánez complex of swimming pools designed by the Canary Islands architect César Manrique. Loro Parque is a zoo located on the outskirts of Puerto de la Cruz, where there is an extensive and diverse reserve of animal and plant species.

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What’s nearby

Sitio Libre Garden - 0.24 km
Taoro Park - 0.37 km
Church of All Saints - 0.43 km
Sortija Park - 0.53 km
La Paz Viewpoint - 0.53 km
Hermitage of San Amaro - 0.55 km

Getting around

(TFN) Tenerife, Tenerife Norte Los Rodeos, ES - 11.56 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Non-smoking throughout
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access

Activities

Back massage
Hammam
Billiards
Facial treatments
Body wrap
Sauna
Golf course (within 3 km)
Fitness centre
Table tennis
Themed dinner nights
Full body massage
Body scrub
Beachfront
Beach
Hot tub/Jacuzzi
Archery
Darts
Bingo
Beauty Services
Live music/performance
Solarium
Pedicure
Evening entertainment
Entertainment staff
Body treatments
Manicure
Massage
Fitness

Services

ATM/cash machine on site
Room service
Car hire
Ironing service
Meeting/banquet facilities
Luggage storage
Concierge service
Dry cleaning
Tour desk
Daily housekeeping
Shared lounge/TV area
24-hour front desk
Currency exchange
Laundry

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Hand sanitizer in guest accommodation and key areas

Physical distancing

Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Kid meals
Wine/champagne
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Pool and wellness

Pool bar
Swimming Pool
Swimming pool
Sun loungers or beach chairs
Heated pool
Kids' pool

Reception services

Invoice provided

Languages

Deutsch
English
Español
Français
Italiano
Nederlands
Svenska

About the rooms

The accommodation has 180 rooms:

Bedroom

Linen
Wardrobe or closet

General

Air conditioning
Trash cans
Safety deposit box
Key card access
Smoke alarm

Services

Executive lounge access

Accessibility

Accessible by lift
Upper floors accessible by elevator

Room Amenities

Sofa bed

Pool and wellness

Pool towels

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Bath
Bath or shower
Toilet paper
Slippers
Towels
Shower
Private bathroom
Toothbrush

Media & Technology

TV
Telephone
Flat-screen TV

Internet

Internet facilities

Kitchen

Electric kettle

Outdoors

Terrace
Balcony

View

Sea view
Garden view
Pool view
View

Living Area

Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 3 pools:

Pool 1

Location

Outdoor

Access

For all ages

Cost

Free

Pool 2

Location

Outdoor

Access

For all ages

Cost

Free

Pool 3

Location

Outdoor

Access

Kid-friendly

Cost

Free

Restaurants

Restaurante El Drago

Access for guests and visitors
Reservation required

Bar Restaurante El Lagar

Access for guests and visitors
Reservation required

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 14:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

Please note that use of the safe is subject to an extra charge. Please note that the remaining amount of the reservation must be paid upon arrival. For non-refundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID. Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.