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Haven Riviera Cancun - All Inclusive - Adults Only
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About the property
Popularity
Booking
8.9/10
1412
Expedia
9.2/10
3736
Main services
Bicycle tour
Tour
Spa & Wellness Centre
Beach hotels
Safe
Canoeing
Coffee
Ironing set
Terrace
Internet access
Air conditioned
Restaurant
Outdoor furniture
Horse riding
Luggage room
Golf course
Diving
Garden
Fishing
Room service
Car hire
Water Sport Facilities (on site)
Laundry service
Fitness
Wi-fi
Beauty salon
Outdoor fireplace
Smoking area
Desk
Special dietary options
Hairdressing salon
Lockers
Security alarm
Currency exchange facilities
Sun loungers
Smoke detector
Theme dinner
Nightclub
Tennis
Disability-friendly bathroom
Transfer service
Entertainment Area
Express Check-in/Check-out
Massage
Wheelchair-accessible
Swimming Pool
Aerobics
First aid kit
Fire extinguisher
24-hour security
Medical service
Bar
Housekeeping
TV lounge
Non-smoking rooms
Valet parking
Elevator
Meeting room
Supermarket
Only Adults
Turkish steam bath
Accessible parking
Tennis equipment
Snorkeling
Snack bar
Cellar / Wine tasting
* Some services may carry an extra charge.
Guest reviews
9.2/10 Superb
Cleanliness9.4/10
Staff and Service9.4/10
Amenities9.2/10
Property conditions and facilities9.2/10
Alex
Exceeded expectations. Safe were great and welcoming,
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8 Apr 2025
Raquiyah Nia
Wonderful!
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8 Apr 2025
Montez D
I liked everything about the all inclusive resort. Thank you for your services
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7 Apr 2025
Maiya
AMAZING RESORT!! Staff is SO friendly and accommodating! There is so many options for safe travel off the resort and the food on resort is decent quality! There are so many pool options for all vibes and the drinks are so delicious! Would definitely book again!
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7 Apr 2025
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Information about the area
Puerto Morelos, MexicoPuerto Morelos is the main port of the Mexican state of Quintana Roo and head of the municipality of the same name. It is located in the north of the country, near Cancun. This area is popularly known in the country for the practice of water sports such as scuba diving. It also has several ecological parks and extensive passages ideal for the practice of sports such as cycling and horseback riding. Undoubtedly, Puerto Morelos is an ideal and versatile destination for anyone visiting it to find everything they need.
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What’s nearby
- Moon Palace - 1.98 km
- Wet 'n Wild Cancun - 6.35 km
- Universidad Anahuac Cancun - 10.43 km
- El Rey mayan ruins - 11.53 km
- Mayan Museum - 13.05 km
- Backstage Theatre - 16.02 km
Getting around
- puerto morelos, mayan train station, puerto morelos, mx - 18.84 km
- mayan train station cancun airport, mx - 7.81 km
- (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 8.71 km
- (CZM) Cozumel, Cozumel Intl, MX - 50.59 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Non-smoking throughout
- Designated smoking area
- Minimarket on site
- Adults only
- WiFi available in all areas
- Non-smoking rooms
- Facilities for disabled guests
- Lift
Safety & security
- Fire extinguishers
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
Activities
- Hammam
- Facial treatments
- Spa facilities
- Sauna
- Happy hour
- Live sport events (broadcast)
- Hair styling
- Water sport facilities on site
- Themed dinner nights
- Beach
- Hot tub/Jacuzzi
- Steam room
- Head massage
- Bike tours
- Live music/performance
- Tennis court
- Aerobics
- Foot massage
- Private beach area
- Hair cut
- Cooking class
- Pedicure
- Evening entertainment
- Entertainment staff
- Snorkelling
- Manicure
- Canoeing
- Make up services
- Massage
- Spa and wellness centre
- Back massage
- Body wrap
- Nightclub/DJ
- Golf course (within 3 km)
- Foot bath
- Hair colouring
- Fitness centre
- Fishing
- Full body massage
- Body scrub
- Beachfront
- Horse riding
- Diving
- Spa lounge/relaxation area
- Waxing services
- Beauty Services
- Tennis equipment
- Couples massage
- Hand massage
- Fitness/spa locker rooms
- Fitness classes
- Light therapy
- Spa/wellness packages
- Neck massage
- Body treatments
- Yoga classes
- Tour or class about local culture
- Hair treatments
- Fitness
Services
- Barber/beauty shop
- Valet parking
- Room service
- Express check-in/check-out
- Car hire
- Ironing service
- Meeting/banquet facilities
- Luggage storage
- Concierge service
- Shuttle service
- Tour desk
- Daily housekeeping
- Shared lounge/TV area
- 24-hour front desk
- Shuttle service (additional charge)
- Currency exchange
- Laundry
Safety features
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
Physical distancing
- Cashless payment available
Food & Drink
- Snack bar
- Restaurant
- Bar
- Wine/champagne
- Coffee house on site
- Special diet menus (on request)
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Use of cleaning chemicals that are effective against Coronavirus
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Outdoor fireplace
- Garden
- Terrace
- Sun terrace
- Outdoor pool (all year)
- Outdoor furniture
Parking
- Parking garage
- Free parking
- Parking
- Private parking
- Accessible parking
- Parking on site
Accessibility
- Wheelchair accessible
- Toilet with grab rails
Pool and wellness
- Pool bar
- Pool with view
- Swimming Pool
- Swimming pool
- Sun umbrellas
- Sun loungers or beach chairs
- Infinity pool
- Heated pool
Reception services
- Invoice provided
Languages
- Deutsch
- English
- Español
- Français
- English
About the rooms
The accommodation has 404 rooms:
General
- Air conditioning
- Interconnected room(s) available
- Ironing facilities
- Safety deposit box
- Fan
- Heating
- Iron
- Tile/marble floor
- Smoke alarm
- Laptop safe
Activities
- Hot tub
Services
- Wake up service/Alarm clock
- Executive lounge access
- Wake-up service
Room Amenities
- Sofa bed
- Socket near the bed
- Clothes rack
- Non-feather pillow
- Drying rack for clothing
Bathroom
- Body soap
- Free toiletries
- Conditioner
- Hairdryer
- Shampoo
- Shower cap
- Toilet
- Bath
- Bath or shower
- Toilet paper
- Bathrobe
- Slippers
- Shower
- Towels
- Private bathroom
- Spa bath
Media & Technology
- Satellite channels
- TV
- Telephone
- Cable channels
- Pay-per-view channels
- Flat-screen TV
- iPod dock
Food & Drink
- Tea/Coffee maker
- Minibar
- Bottle of water
- Wine or champagne
Cleanliness & disinfecting
- Hand sanitiser
Exclusive services
- Access to a private beach
- Access to private pool
- Free gym access
- Private check-in and check-out in the executive lounge
- Concierge services
- Complimentary snacks and drinks in the executive lounge entire day
Kitchen
- Coffee machine
- Kitchenette
- Stovetop
- Microwave
- Refrigerator
- Dining table
- Kitchenware
Outdoors
- Terrace
- Private pool
- Balcony
- Outdoor furniture
- Outdoor dining area
View
- Sea view
- Garden view
- Pool view
- View
Living Area
- Sofa
- Seating Area
- Dining area
- Desk
Bedroom
- Alarm clock
- Linen
- Wardrobe or closet
Accessibility
- Entire unit located on ground floor
- Toilet with grab rails
- Upper floors accessible by elevator
Pool and wellness
- Pool with a view
- Pool towels
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 3 pools:
Pool 1
Location
OutdoorAccess
For all agesCost
FreePool 2
Location
OutdoorAccess
For all agesCost
FreePool 3
Location
OutdoorAccess
For all agesCost
FreeRestaurants
Flavours
- Guests only
- No reservation required
Agua Bendita
- Guests only
- No reservation required
Olios
- Guests only
- No reservation required
Vora Mar
- Guests only
- No reservation required
Satsu
- Guests only
- No reservation required
Tahani
- Guests only
- No reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are not allowed.Children
Children are not allowed.Extra beds
Extra beds is not available at this property. Cots are not available at this property.Important information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
